Our story · Since 1999

A mother, a daughter, and the skincare we built when nothing else worked.

Dato Ice Michelle & Quinn · Singapore

Twenty-seven years ago, Michelle couldn't find skincare that worked on her own skin. So she built it.

Michelle · Founder Michelle · Founder
1999 · The beginning

Michelle's sensitive skin started everything.

In 1999, Michelle had a problem most Singaporeans understood: her sensitive skin reacted to nearly every product on the market. Western brands were too aggressive. Korean and Japanese formulations weren't built for our climate.

She tried everything. Nothing worked. So Michelle started formulating her own — gentle through cellular signalling rather than chemical exfoliation. The first products were for her own use. Then friends asked. Then friends of friends.

Quinn · Co-founder Quinn · Co-founder
Quinn · The daughter

Her daughter grew up with skin that wouldn't behave.

Quinn grew up watching her mother formulate and counsel customers. She also grew up with her own skin journey — persistent acne through her teens and twenties that mainstream products couldn't fix.

The Ice Secret formulations did. Quinn's acne cleared using the same oligopeptide approach her mother had developed — being her own brand's customer first. She knows what it feels like to have skin that doesn't behave, and to find the answer slowly, with someone who actually cares about your face.

“The brand my mother built saved my own skin. Now we get to do that for other people every day.”
— Quinn, Co-founder
The journey

Twenty-seven years, one promise.

1999

Where it began

Michelle formulates the first oligopeptide products for her own sensitive skin in Singapore.

2014

Ice Secret is born

The family formulations become a brand — built for Asian skin in tropical humidity.

2020

A community forms

Livestreams and one-to-one consults turn customers into a community of Skinmates.

2026

Today

Singapore's specialist oligopeptide lab — still led by Michelle and Quinn, still personally connected.

2026 · Today

What twenty-seven years has built.

300k+
Skinmates served
6,500+
Inner Circle members
27
Years, mother & daughter
What hasn't changed

The promises we keep.

Asian skin first

Every formulation is tested on Asian skin profiles in our climate — never adapted from somewhere colder.

Gentle by design

Acid-free, retinoid-free, non-pore-clogging. We signal repair instead of forcing it.

Personally with you

Our specialists walk every journey with you — check-ins at Day 1, 4, 7 and 14, the way Michelle always did.

The Skinmate philosophy

Not a brand you buy once. A skinmate who stays.

Skin changes with life — with stress, hormones, climate and time. We change with it, beside you, for as long as it takes.

The skincare a family built when nothing else worked.