Unlock a world of exclusive privileges with Ice's Secret VIP Membership. Join today and enjoy year-long discounts and savings like never before.
MEMBERSHIP PERKS
BLUE MEMBER
GOLD MEMBER
PLATINUM MEMBER
DIAMOND MEMBER
(SLOT FULL)
Entry Requirement
With first order
$1200
(Accumulative Spend)
$2900
(Accumulative Spend)
$4600
(Accumulative Spend)
Year Long Discounts
5% OFF
Regular Priced Item
10% OFF
Regular Priced Item
15% OFF
Regular Priced Item
5% OFF
Bundles
20% OFF
Regular Priced Item
5% OFF
Bundles
Earn Rebates
(Ice's Secret $)
3%
4%
5%
5%
Member Only Sales
Birthday Privilege
10% OFF
Regular Priced Items during Birthday Month
15% OFF
Regular Priced Items during Birthday Month
20% OFF
Regular Priced Items during Birthday Month
25% OFF
Regular Priced Items during Birthday Month
Welcome Benefit
$15 Voucher
$50 Voucher
$100 Voucher
$150 Voucher
Personal Beauty Concierge
PERSONAL PRIVILEGES
Alliance Advantage
Private Events
New Launch Previews
Priority Access
Priority Access
Masterclass
Priority Access
Priority Access
EXCLUSIVE PRIVILEGES
Join Ice's Secret membership today and elevate your skincare routine with exclusive benefits!
MasterClass: Expand Your Horizons: Join our exclusive MasterClass series conducted by Ice's Secret experts. Gain insights on various skincare topics, wellness, fashion, styling, makeup and grooming techniques. Unlock the secrets to radiant skin and stay up-to-date with industry trends.
Private Events: Experience exclusive brand collaborations and indulge in unique activities. Participate in interactive workshops, engaging beauty panels, and curated experiences tailored to your skincare needs.
New Launch Preview: Be the First to Experience Innovation! Be selected & get a chance for a sneak peek of our latest product launches before anyone else. Test and use new products with a trial size, and enjoy experiential classes to maximize their benefits
EXCLUSIVE PRIVILEGES
Join Ice's Secret membership today and elevate your skincare routine with exclusive benefits!
MasterClass: Expand Your Horizons: Join our exclusive MasterClass series conducted by Ice's Secret experts. Gain insights on various skincare topics, wellness, fashion, styling, makeup and grooming techniques. Unlock the secrets to radiant skin and stay up-to-date with industry trends.
Private Events: Experience exclusive brand collaborations and indulge in unique activities. Participate in interactive workshops, engaging beauty panels, and curated experiences tailored to your skincare needs.
New Launch Preview: Be the First to Experience Innovation! Be selected & get a chance for a sneak peek of our latest product launches before anyone else. Test and use new products with a trial size, and enjoy experiential classes to maximize their benefits
Terms & Conditions:
1. To maintain within the Gold tier, spend $1,200 every 12 months. To maintain within the Platinum tier, spend $2,900 every 12 months. To maintain within the Diamond tier, spend $4,600 every 12 months.
2. Ice's Secret Dollars (ICE$) will be valid for 1 year from date of earnings. Redemption has a cap of ICE$60 each time.
3. Welcome Benefit Vouchers of $15, $50, $100, and $150 off will be available for all regular priced items, with minimum purchase of $80, $150, $200, and $250 respectively.
4. Membership Redemption: All redemptions, benefits, and privileges are exclusively reserved for the named member. The full name of the membership account must match the individual utilizing the benefits. Member must be physically present at the time of redemption, whether it is for events, product previews, or other membership-related activities.
5. Non-Transferable: Memberships are non-transferable and cannot be shared with or transferred to another individual. Membership benefits are intended for the personal use of the member only.
6. Membership Validity: Membership benefits are valid only during the membership period as specified upon enrollment. It is the responsibility of the member to ensure the membership remains active and up to date.
7. Account Security: Members are responsible for maintaining the security and confidentiality of their membership account information. Any unauthorized use or access to the account should be reported immediately to the Ice's Secret customer support team. Your data is not shared with any of the above partners unless otherwise stated for the fulfilment of service.
8. Membership Modifications: Ice's Secret reserves the right to modify or discontinue the membership program, benefits, or any associated terms and conditions at any time. Members will be notified of any significant changes or updates to the program.
9. Compliance with Terms: By participating in the membership program, members agree to comply with all the terms and conditions outlined herein, as well as any additional guidelines provided by Ice's Secret.
10. Please note that these are general terms and conditions and are subject to further specific terms and conditions that may apply to individual membership benefits or promotions. It is recommended that members review the complete terms and conditions associated with each benefit or promotion to ensure full understanding and compliance.
If you have any questions or require further clarification regarding the membership terms and conditions, please contact the Ice's Secret customer support team via ask@icesecret.co
Terms & Conditions
1. To maintain within the Gold tier, spend $1,200 every 12 months. To maintain within the Platinum tier, spend $2,900 every 12 months.
2. Ice's Secret Dollars (ICE$) will be valid for 1 year from date of earnings. Redemption has a cap of ICE$60 each time.
3. Welcome Benefit Vouchers of $15, $50 and $100 off will be available for all regular priced items, with minimum purchase of $80, $150 and $200 respectively.
4. Membership Redemption: All redemptions, benefits, and privileges are exclusively reserved for the named member. The full name of the membership account must match the individual utilizing the benefits. Member must be physically present at the time of redemption, whether it is for events, product previews, or other membership-related activities.
5. Non-Transferable: Memberships are non-transferable and cannot be shared with or transferred to another individual. Membership benefits are intended for the personal use of the member only.
6. Membership Validity: Membership benefits are valid only during the membership period as specified upon enrollment. It is the responsibility of the member to ensure the membership remains active and up to date.
7. Account Security: Members are responsible for maintaining the security and confidentiality of their membership account information. Any unauthorized use or access to the account should be reported immediately to the Ice's Secret customer support team. Your data is not shared with any of the above partners unless otherwise stated for the fulfilment of service.
8. Membership Modifications: Ice's Secret reserves the right to modify or discontinue the membership program, benefits, or any associated terms and conditions at any time. Members will be notified of any significant changes or updates to the program.
9. Compliance with Terms: By participating in the membership program, members agree to comply with all the terms and conditions outlined herein, as well as any additional guidelines provided by Ice's Secret.
10. Please note that these are general terms and conditions and are subject to further specific terms and conditions that may apply to individual membership benefits or promotions. It is recommended that members review the complete terms and conditions associated with each benefit or promotion to ensure full understanding and compliance.
If you have any questions or require further clarification regarding the membership terms and conditions, please contact the Ice's Secret customer support team via ask@icesecret.co
Frequently Asked Questions:
Frequently Asked Questions
What happens to my points from before 01 Jun 2023?
For any customers who’ve accumulated points before the new & improved Ice’s Secret Diamonds Club membership program, your points have been converted to Ice's Secret Dollars (ICE$) for you to use!
How can I apply my year-long discounts?
Year-long discounts will be applied automatically to your order. However, it does not stack with other discounts on products. The higher value discount will take precedent.
How do I earn Ice's Secret Dollars (ICE$)?
With every purchase, you’ll earn Ice's Secret Dollars (ICE$) equivalent to 3%/4%/5% of the amount spent depending on your membership tier, excluding discounts and GST. For example, S$100 spent by Platinum Member = ICE$5 earned. Refer to the following table for more information.
| Membership Tier | ICE$ Rebate Earned | ICE$ → S$ Conversion |
| Blue | 3% of Purchase * | ICE$1 = S$1 |
| Gold | 4% of Purchase * | ICE$1 = S$1 |
| Platinum | 5% of Purchase * | ICE$1 = S$1 |
| Diamond | 5% of Purchase * | ICE$1 = S$1 |
What are Ice's Secret Dollars (ICE$)?
Ice's Secret Dollars (ICE$) are the rebates you’ve earned from your online purchases and can be used to offset the total of your next order! Ice's Secret Dollars (ICE$) redeemable is capped at ICE$60 per order.
Your Ice's Secret Dollars (ICE$) can be exchanged for vouchers at the rate of ICE$1 = S$1 worth of discount voucher.
| Membership Tier | ICE$ Rebate Earned | ICE$ → S$ Conversion |
| Blue | 3% of Purchase * | ICE$1 = S$1 |
| Gold | 4% of Purchase * | ICE$1 = S$1 |
| Platinum | 5% of Purchase * | ICE$1 = S$1 |
| Diamond | 5% of Purchase * | ICE$1 = S$1 |
*Excludes discounts and taxes, and only calculated based on the total amount paid in an order.
How do I spend my Ice's Secret Dollars (ICE$)?
At checkout, you’ll be able to select how much of your available Ice's Secret Dollars (ICE$) you’d like to redeem to offset the total in your cart. Ice's Secret Dollars (ICE$) redeemable is capped at ICE$60 per order.
Your Ice's Secret Dollars (ICE$) can be exchanged for vouchers at the rate of ICE$1 = S$1 worth of discount voucher.
| Membership Tier | ICE$ Rebate Earned | ICE$ → S$ Conversion |
| Blue | 3% of Purchase * | ICE$1 = S$1 |
| Gold | 4% of Purchase * | ICE$1 = S$1 |
| Platinum | 5% of Purchase * | ICE$1 = S$1 |
| Diamond | 5% of Purchase * | ICE$1 = S$1 |
*Excludes discounts and taxes, and only calculated based on the total amount paid in an order.
How do I join the Blue, Gold, Platinum, and Diamond tiers?
To join the respective tiers, you’ll have to hit the allocated minimum spends as shown in the table below. You’ll be enrolled into the tier you’re eligible for and stay in it for 365 days from the day you entered it.
To upgrade to a higher tier, you’ll have to increase your total amount spent to that required of the next tier within 365 days.
For example, Customer A has spent $1200 and entered the Gold tier. She must spend another $1700 to upgrade to the VIP tier (total spend of ≥$2900 required).
If you have not upgraded tiers in 365 days since and would like to retain your current tier, you must have hit the minimum spend allocated to your tier in these 365 days. Otherwise, you’ll be demoted to a lower tier matching your total spend after your 365-day cycle has ended.
For example, Customer A has spent $2900 and entered the VIP tier. She must spend another $2900 in the 365 days after entering this tier to retain her VIP tier at the end of the 365-day cycle. If she has spent less than $2900, she will be demoted to the Blue/Gold tier depending on the amount she’s spent.
| Membership Tier | Required Spending |
| Blue | With first purchase |
| Gold | $1200 (Accumulated) |
| Platinum | $2900 (Accumulated) |
| Diamond | $4600 (Accumulated) |
Can my Ice's Secret Dollars (ICE$) be used for promotions and flash deals?
No. Ice's Secret Dollars (ICE$) may be used to offset the total in your cart only for Regular Priced Items. Ice's Secret Dollars (ICE$) redeemable is capped at ICE$60 per order.
Will my Ice's Secret (ICE$) expire?
Yes, they will expire 365 days from the date you’ve earned them.
What happens to my points from before 01 Jun 2023?
For any customers who’ve accumulated points before the new & improved Ice’s Secret Diamonds Club membership program, your points have been converted to Ice's Secret Dollars (ICE$) for you to use!
How can I apply my year-long discounts?
Year-long discounts will be applied automatically to your order. However, it does not stack with other discounts on products. The higher value discount will take precedent.
How do I earn Ice's Secret Dollars (ICE$)?
With every purchase, you’ll earn Ice's Secret Dollars (ICE$) equivalent to 3%/4%/5% of the amount spent depending on your membership tier, excluding discounts and GST. For example, S$100 spent by Platinum Member = ICE$5 earned. Refer to the following table for more information.
| Membership Tier | ICE$ Rebate Earned | ICE$ → S$ Conversion |
| Blue | 3% of Purchase * | ICE$1 = S$1 |
| Gold | 4% of Purchase * | ICE$1 = S$1 |
| Platinum | 5% of Purchase * | ICE$1 = S$1 |
What are Ice's Secret Dollars (ICE$)?
Ice's Secret Dollars (ICE$) are the rebates you’ve earned from your online purchases and can be used to offset the total of your next order! Ice's Secret Dollars (ICE$) redeemable is capped at ICE$60 per order.
Your Ice's Secret Dollars (ICE$) can be exchanged for vouchers at the rate of ICE$1 = S$1 worth of discount voucher.
| Membership Tier | ICE$ Rebate Earned | ICE$ → S$ Conversion |
| Blue | 3% of Purchase * | ICE$1 = S$1 |
| Gold | 4% of Purchase * | ICE$1 = S$1 |
| Platinum | 5% of Purchase * | ICE$1 = S$1 |
*Excludes discounts and taxes, and only calculated based on the total amount paid in an order.
How do I spend my Ice's Secret Dollars (ICE$)?
At checkout, you’ll be able to select how much of your available Ice's Secret Dollars (ICE$) you’d like to redeem to offset the total in your cart. Ice's Secret Dollars (ICE$) redeemable is capped at ICE$60 per order.
Your Ice's Secret Dollars (ICE$) can be exchanged for vouchers at the rate of ICE$1 = S$1 worth of discount voucher.
| Membership Tier | ICE$ Rebate Earned | ICE$ → S$ Conversion |
| Blue | 3% of Purchase * | ICE$1 = S$1 |
| Gold | 4% of Purchase * | ICE$1 = S$1 |
| Platinum | 5% of Purchase * | ICE$1 = S$1 |
*Excludes discounts and taxes, and only calculated based on the total amount paid in an order.
How do I join the Blue, Gold, and Platinum tiers?
To join the respective tiers, you’ll have to hit the allocated minimum spends as shown in the table below. You’ll be enrolled into the tier you’re eligible for and stay in it for 365 days from the day you entered it.
To upgrade to a higher tier, you’ll have to increase your total amount spent to that required of the next tier within 365 days.
For example, Customer A has spent $1200 and entered the Gold tier. She must spend another $1700 to upgrade to the VIP tier (total spend of ≥$2900 required).
If you have not upgraded tiers in 365 days since and would like to retain your current tier, you must have hit the minimum spend allocated to your tier in these 365 days. Otherwise, you’ll be demoted to a lower tier matching your total spend after your 365-day cycle has ended.
For example, Customer A has spent $2900 and entered the VIP tier. She must spend another $2900 in the 365 days after entering this tier to retain her VIP tier at the end of the 365-day cycle. If she has spent less than $2900, she will be demoted to the Blue/Gold tier depending on the amount she’s spent.
| Membership Tier | Required Spending |
| Blue | With first purchase |
| Gold | $1200 (Accumulated) |
| Platinum | $2900 (Accumulated) |
Can my Ice's Secret Dollars (ICE$) be used for promotions and flash deals?
No. Ice's Secret Dollars (ICE$) may be used to offset the total in your cart only for Regular Priced Items. Ice's Secret Dollars (ICE$) redeemable is capped at ICE$60 per order.
Will my Ice's Secret (ICE$) expire?
Yes, they will expire 365 days from the date you’ve earned them.