Skinmate Membership
Your skin journey, recognised.
A loyalty programme built around long-term care for sensitive skin. Earn rewards, unlock member perks, and grow with us through every step of your routine.
Already a Skinmate? Sign in →
Ways to Earn
Earn points every step of the way.
Every purchase and review earns points — and points turn into store credit.
🛍️
Purchase
3 pts per S$100 spent (5 at Private Circle)
⭐
Leave a review
1–2 pts
📩
Join our newsletter
15 pts
📸
Follow us on Instagram
S$15 off your first order
Redeem
Your points, your credit.
Redeem your points at checkout
1 point = S$1 credit · up to S$50 per order · expires 3 months from earning
S$5 credit
5 points
S$10 credit
10 points
S$25 credit
25 points
S$50 credit
50 points (max per order)
The ladder
Three tiers. One brand.
Every Skinmate starts free — tier up automatically as your relationship grows.
Skinmate
Free signup
5%
off all orders
3 points per S$100 spent
- S$15 first-order welcome voucher
- 1 free Skin Concierge consultation
- Ice Secret newsletter
- Birthday message
- Free shipping over S$50
Inner Circle
Spend S$300 in 12 months
15%
off every order
3 points per S$100 spent
- Keep it with S$300 spend in any 12 months
- Free shipping on orders above $50
- Personal Skin Concierge over WhatsApp
- Partner perks — wellness, beauty, dining
- +5% on 7/28-day kits
- 24h early access to launches
- Birthday: 20% off + Supreme Spa voucher
- Welcome: S$25 haircare voucher + spa facial
Private Circle
Spend S$1,200 in 12 months
20%
off all orders
5 points per S$100 spent
- Keep it with S$1,200 spend in any 12 months
- Free shipping for orders over $50+
- Dedicated Skin Concierge (12h SLA, same person)
- 48h early access + first allocation on limited drops
- +5% on 7/28-day kits
- Birthday: 25% off + Supreme Spa voucher
- Drops to Inner Circle (not Skinmate) if you still spend S$300 in 12 months
What Inner Circle Means
What it means to be part of Inner Circle
Discounts
15% off every order
Skin Analysis
Enjoy 1-1 In Person Skin Consult and online via WhatsApp
12-Month Status
Keep your membership with S$300 spend in any 12-month window
Exclusive member privileges
Access to selected offers, bundles and perks
Priority Access
Early access to launches, bundles and new releases
Lifestyle Benefits
Extended privileges across our partner network.
Partner Privileges
Available to Inner Circle and Private Circle Skinmates.
Ice Secret Facial
20% off
Professional facials at Supreme Boutique Spa.
Supreme Boutique Spa
15% off
Massage services at the spa.
Dr Lash
15% off
Lash and brow services.
Firangi Superstar
Enjoy a free glass of bubbles when you book and dine
One serving per table
Neon Pigeon
Enjoy a free glass of bubbles when you book and dine
One serving per table
Fat Prince
Enjoy a free glass of bubbles when you book and dine
One serving per table
Hanjip
10% off
Complimentary Oyster Blade Dish
Quote "ICESECRET" when booking.
Referrals
Give S$25. Get S$25.
Share Ice Secret with someone you care about. Your friend gets S$25 off for Skinmate sets — and you get S$25 credit after their first order. First-time friends only. Until 30 Nov.
01 · Real results
From our Skinmates.
Real journeys, shared with their permission.
"My skin felt unfixable until I tried the Oligopeptide serum. Six weeks later, my Skin Concierge messaged me asking how things were going."
A. · Inner Circle · Sensitive skin
"The 7-day kit was my entry. By day 6, my hormonal breakouts had visibly calmed. I joined Inner Circle on the spot."
J. · Inner Circle · Acne-prone
"What I didn't expect was the relationship. My Concierge remembered my skin history without me having to repeat myself."
S. · Private Circle · Combination skin
Questions
Frequently asked questions.
Everything you need to know about being a Skinmate.
What is Skinmate Membership?
A free loyalty programme built around long-term skincare. Every Skinmate gets discounts on every order, earns points that convert 1:1 into store credit, and unlocks higher-tier benefits as their relationship with us grows.
How do I unlock Inner Circle?
Spend S$300 with Ice Secret — Inner Circle unlocks automatically. Status is based on your last 12 months: keep spending S$300 within any 12-month window to stay in Inner Circle.
How long does my status last?
Both tiers are based on your spend in the last 12 months. Maintain Private Circle with S$1,200 within any 12-month window. If you slow down, you move to Inner Circle as long as you have spent S$300 in the last 12 months.
Can I combine my member discount with a promo code?
Inner Circle stacks with promo codes up to 15% total. Private Circle stacks up to 20%. Skinmate 5% doesn't stack — the system picks whichever gives you more at checkout.
Do points expire?
Points expire 3 months from the date you earn them, so redeem them at checkout before then.
How do I reach my Skin Concierge?
Over WhatsApp. Once you're an Inner Circle or Private Circle Skinmate, you'll receive a personal introduction from your Concierge. Skinmates can book a one-off consultation through their account page.
What if I was a Blue, Gold or Platinum member before?
The old tiers no longer apply. Your tier is now based on your spend in the last 12 months: S$300 for Inner Circle, S$1,200 for Private Circle. Your points, order history and store credit are unchanged.
How are partner perks accessed?
When you reach Inner Circle or Private Circle, simply quote "ICESECRET" when booking with any partner. Your Concierge can also help confirm availability.
Become a Skinmate.
Sign up free. Unlock Inner Circle at S$300. A Skin Concierge over WhatsApp. Real benefits that grow with you.
Already a Skinmate? Sign in →